COVID-19

We are open to take bookings, with revised conditions until further notice.

RENTAL DEPOSIT & BALANCE

A deposit of 25% is payable on booking and the balance one calendar month before arrival.

Payments can be made by bank transfer or debit /credit card as normal.

CANCELLATIONS

If we should close on government advice in the event of a second wave of coronavirus, bookings with dates within this closure period will be cancelled and rental payments will be re-funded.

Should the area/city of the country where you live go into local lock-down, we will arrange alternative holiday dates, for when it is safe for you to travel.

ARRIVAL TIME

A new later arrival time of 4pm is requested to give us extra time to fully clean and sanitise the cottage.

We live opposite the cottages, so on your arrival, while observing social distancing we will meet and greet you outside to indicate your parking area and location of the cottage for self check-in.

Hand sanitiser will be left by the door for your use each time you enter the cottage.

EXTRA CLEANING

In addition to our usual thorough cleaning between bookings, all hard surfaces will be sanitized, paying particular attention to all hand contact surfaces.

Anti-bacterial hand wash and a sanitising cleaning product will be left in the cottage for your use.

All tourist information will be removed (including DVD’s) and given in a shorter version by email on booking.

Made in Shropshire: professionally made cotton face masks

See https://www.etsy.com/uk/shop/MaisieMadebyHand


Andrew Farmer & Gill Della Casa
Birches Mill, Clun, near Craven Arms, Shropshire, England, SY7 8NL

To make a booking or request further information:

Phone: 01588 640409

Email: cottages@birchesmill.co.uk

Or please complete our enquiry form.
Comments or questions are welcome, but for specific dates, please check our Tariffs & Availability.

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BOOKING CONDITIONS

rental deposit and balance
A deposit of 25% is payable on booking. The balance is payable one calendar month before the start of the holiday.

Please note: bookings are not secure until we receive a deposit or the full rental if the booking is made within one calendar month. Once we receive payment we update our availability calendar and the booking is confirmed in writing by post or email.

methods of payment
Debit/Credit cards: please telephone us with your details. Do not leave your card details by email as our site is not secure.
Bank transfer: If you would like to use this method we will email you our bank details.
Cheque: cheques are made payable to G. Della Casa.

cancellations
The deposit, rental balance or full rental are only refundable if we are able to re-book cancelled dates in full.

Christmas and New Year bookings: the deposit, rental balance or full rental are not refundable.

Also, check your personal travel insurance is up to date and that you are covered in the event of having to cancel or curtail your holiday.

arrival & departure
The cottage is ready from 3pm on the day of arrival and should be vacated at 10am on the day of departure.

children & occupancy numbers
The Miller’s Cottage is equipped and suitable for up to 3 people and for children over 8 years of age. Mill Stream Cottage is for one couple. Babes in arms (12 months or less) are accepted in both, but please bring necessary baby equipment with you.